The Service-now.com platform provides a complete application development environment for building and deploying new applications for your business. Our customers are creating entirely new applications from scratch.

We have been told time and again by our customers, that they are able to build, customize and tailor faster in Service-now.com than in any competitive technology. Incredibly, these customizations have zero impact on the ability to upgrade the system. All Service-now.com customers are running the latest release of our software. Upgrades are automated, managed entirely by Service-now.com and guaranteed to never impact your custom applications.

Tailoring and Customization is done by an Administrator through nothing more than a web browser. Many customizations such as form design, field behavior, database extension, workflow design are all accomplished with simple right click functions and GUI based tools.

The same principles of simplicity, agility and flexibility that we deliver in our own applications, are available to you in our development platform:

Customization. Customizing end-to-end business processes to your precise organizational requirements
Extensibility. Building new structures, functionality, workflows and processes to fit your business demands
Integrations. Connecting to legacy and third party applications has never been easier

Organizations have used the Service-now.com development platform to create applications such as:

HR Management
Facilities Management
Project Management
Finance Management
Expense Management
Cell Tower Management
Genome Informatics