"We are dedicated to improving the industry’s opinion of the value software delivers"
- Fred Luddy, CEO, Service-now.com

Service-now.com is dedicated to the development, implementation and support of a suite of IT service management software offered On Demand as a service via the Internet. These applications are licensed on a subscription basis and may be deployed in a fully hosted fashion or implemented on premise, on the customer’s infrastructure.

We are redefining the IT management market, providing a new opportunity for organizations to fix their age-old problems, but also providing the platform to tackle service management challenges that have been perceived until recently as too complex to realistically address with software.

We believe that an organization regardless of size or complexity, requires a "single system of record" for all processes being used to acquire, deploy, manage, assess and retire business services and the underlying infrastructure upon which an organization depends. Effective IT service management is all about implementing process with as much automation as possible, remaining flexible to your business requirements and responding to reporting and workflow needs.

How Service-now.com is transforming IT management:
Service-now.com provides a modern set of ITIL based service management applications delivered on a single extensible development platform.

Our broad application scope includes:

Internationalization
Service-now.com is the enterprise-wide service delivery platform for many of the largest Global 2000 companies.  We currently offer English, French and German languages and have targeted the release of additional language support within the next month.