We're Hiring / Careers

Associate Developer

Service-now.com, a San Diego based software development company, is seeking an Associate Developer to capitalize on the company’s momentum and help build a new market in On Demand IT service and asset management solutions.

Learn More

Discovery Developer

Service-now.com, a San Diego based software development company, is the pioneer of On Demand IT Service Management. We strive to design and deliver simpler software that just works.

You don’t have to know it all on the way in, but you have to be smart enough to quickly understand the big picture, the architecture we have created, and then contribute to one of the fastest moving software development environments ever.

Learn More

Senior Java Developer

Service-now.com, a San Diego based software development company, is the pioneer of On Demand IT Service Management. We strive to design and deliver simpler software that just works.

Learn More

Network Operations Center Technician

The NOC technician will be responsible for monitoring and managing the health of applications, networks and system infrastructure creating reports outlining the alarms, personnel contacted, customer notifications, as well as escalations to various external and internal organizations. The content of this information should be accurate, timely and be brief while conveying the tasks as they are completed.

Learn More

Compliance Manager

Service-now.com, Inc. is a Solana Beach based software development firm, providing enterprise-class IT service management applications to the Global 2000 marketplace as a hosted service. Rapid expansion of our customer base requires the development of a compliance and internal controls program. We are seeking a hands on individual, who is reliable, resourceful and has a “can-do” attitude. You will be a key member of our team and play an important role in our continued growth.

Learn More

Account Executive - Seattle

Service-now.com, based in Solana Beach, CA, is currently seeking an Account Executive to capitalize on the company’s momentum and help build a new market in On Demand IT service and asset management solutions in the Pacific Northwest and Western Canada. This position is a high-profile growth opportunity that demands a technically oriented, highly motivated individual with strong sales, communications and organizational skills that is eager to learn and become part of a rapidly growing aggressive company.

Learn More

Systems Engineering Manager

Service-now.com, based in Solana Beach, CA, is currently seeking a Systems Engineering Manager to provide technical leadership, including prioritization of all system engineering efforts related to projects, tasks, and goals set at the Departmental and Corporate level. This is a hands-on technical position and will serve as the subject matter expert for best practices in systems implementation, configuration, administration and maintenance.

Learn More

Technical Writer

Service-now.com, based in Solana Beach, CA, is currently seeking a Technical Writer to work closely with both our Product Development and Customer Support departments to create, edit, and deliver technical documentation.
Our product is complex and we do not use auto-generating documentation software, so you will be expected to work both individually and in a team setting to create documentation from the ground up. Because we emphasize both process- and feature-oriented documentation, you will be expected to master the use of our software and be able to clearly explain its functionality and benefits in words to users in levels of expertise ranging from novice to developer.
This opportunity is for the experienced technical writer with excellent organization, communication, and writing skills coupled with an eye for detail. This ideal candidate is motivated, a quick learner, and able to grasp complex software. Our documentation is presented in wiki format so experience in this environment and in wiki markup language is greatly preferred. We look for technical writers excited about their craft and committed to excellence. Our product is groundbreaking and we seek writers who also have a vision toward innovation.

Learn More

Administrative Assistant

Service-now.com, located in Solana Beach, is currently seeking an experienced Administrative Assistant to make both the VP of Customer Care and Sr. Director of Global Operations more effective, efficient, and organized. You will work under minimal supervision to provide advanced administrative, operational and logistical support. You’ll prioritize and manage activity, anticipate short- and long-term needs, coordinate events and be a conduit for information both up and down the organization.

Learn More

Director of Solution Consulting, West

Service-now.com, based in Solana Beach, CA, is currently seeking a Director of Solution Consulting, West to provide leadership for the Pre-Sales Consulting organization. This role will manage the western half of the North American pre-sales team. A player/coach role, this leader will provide field support for critical sales opportunities, as well as facilitate hiring, mentoring and team building for the pre-sales staff.

Learn More

Director of Solution Consulting, East

Service-now.com, based in Solana Beach, CA, is currently seeking a Director of Solution Consulting, East to provide leadership for the Pre-Sales Consulting organization. This role will manage the eastern half of the North American pre-sales team. A player/coach role, this leader will provide field support for critical sales opportunities, as well as facilitate hiring, mentoring and team building for the pre-sales staff.

Learn More

Technical Account Manager

Service-now.com, based in Solana Beach, CA, is seeking a highly motivated and professional individual to join our team and play a critical role in our delivering world class customer satisfaction. In the role of Technical Account Manager, you will be a member of a highly skilled team. The TAM will deliver a high-touch and personalized technical, operational and relationship management to assigned accounts.  Technical Account Manager will assist customers to resolve technical issues with their Service-now.com solutions, drive cross functional team activity to ensure our customer issues are managed in a timely manner, being the customer advocate for assigned accounts. Some travel may be required.

Learn More