More than 35 percent of Service-now.com customers switched from BMC Remedy. While there are many factors that may impact deployment schedules, we have a proven track record of delivering a complete Service-now.com implementation within 15 weeks and at 25 percent of the cost of typical BMC Remedy 7 upgrades.  Customers that migrated from BMC Remedy to Service-now.com averaged the following deployment schedule:

In our experience, organizations that are prepared prior to undertaking the deployment process can reduce their implementation time by 30 to 40 percent.  In short, document your processes, get your political factions in order and ensure you allocate process owners and an application administrator to the deployment.

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