Solutions | By Service | Project and Portfolio Management

Getting your arms around your complete portfolio of IT projects and services can be challenging. Under the legacy status quo, big projects are managed one way, incident resolutions another, and small projects may not be managed at all. The best IT thinkers know that ServiceNow offers a better way.

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Traditional project and portfolio management systems add a lot of overhead to tracking resources, time sheets, and planning. A dedicated project manager must reenter information from disparate systems, and it's a challenge for individual project contributors to share their knowledge.

By tracking and managing all projects and ITIL processes (including incident, problem, and change) from the unified ServiceNow platform, you eliminate unnecessary project overhead. Since ServiceNow Project and Portfolio Management leverages social IT chat and live feed capabilities, every IT team member can easily participate, collaborate, keep current, and add value. This brings the benefits of real visibility and control to project management. Just ask our customers.