Solutions | By Service | Platform as a Service for IT
There is a good chance your IT organization uses Lotus Notes or Excel to manage data, or paper to facilitate process. There is a better way. More than half of all ServiceNow customers have created new applications on the ServiceNow Platform and in the process replaced and consolidated dozens of inefficient and disparate workflow mechanisms and data sources.
While ServiceNow is recognized for changing the IT service management software industry by being first in the cloud, the real differentiator is the usability, flexibility and approachability of the ServiceNow Platform. The Platform not only runs all ServiceNow applications, it creates a single system of record of people, processes and resources. The ServiceNow Web architecture removes infrastructure limitations and helps businesses consolidate systems and processes to a single workflow-driven platform.
ServiceNow takes great inspiration from the best of the Web. Business-to-consumer usability permeates the application stack creating a familiarity and consistency that just works. System administrators can extend the platform through right-click controls, a Web content management system, drag-and-drop workflow engine and more. Business users quickly adopt ServiceNow because it works like most consumer Web apps.
The companies featured in ServiceNow – The IT Platform book are from diverse geographies and industries, but they all have a common desire to innovate to help their businesses. Pure creative juice combined with the freedom of theServiceNow Platform helps these IT organizations transform not only IT operations, but also business operations.