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Webinars
Join us to see how the simplicity and flexibility of our ITIL-based solution is the right solution for your IT organization. See how Service-now.com is championing a new approach to IT Service Management through modern application development, delivery and pricing. Learn how Service-now.com empowers customers with rapid user adoption, lower costs, faster implementation and IT agility.
Sign up for a one hour live demo and learn how to:
Implement one or all of the ITIL processes including incident, problem, change, configuration, release management and service catalog
Integrate these processes into a configuration management database
Focus on business innovation and value rather than maintenance of complex legacy (client/server) applications and their supporting infrastructure.
Closed Loop Change Management: Practical Tips for Processes, Policies, Roles and Technology
Closed Loop Change Management is designed to orchestrate people, process, and technology through process automation ensuring changes are executed as intended and planned results are achieved. Closed Loop Change Management minimizes the risk associated with changes by providing complete visibility of potential change impact, ensures people execute timely tasks, and provides audit logs of approved and rogue changes.
Learn how other organizations have defined a comprehensive Closed Loop Change Management process including policies, procedures, roles, and tools. During this session, Third Sky, a leading IT Service Management consultant, reviews solutions to common challenges and delivers best practice guidance on how to best implement Closed Loop Change Management in your environment. Process guidance is complemented by a demonstration of Service-now.com, the most innovative IT Service Management solution available in the market today. Service-now.com On Demand IT Service Management software has helped many enterprise IT organizations institute Closed Loop Change Management processes through process-based workflow that leverages the Configuration Management Database (CMDB) and Service Catalog. View Now >
Weekly Live Demonstration
| September 16, 2008 | 10:00 am PDT | Register Now |
| September 30, 2008 | 10:00 am PDT | Register Now |
| October 7, 2008 | 10:00 am PDT | Register Now |
| October 21, 2008 | 10:00 am PDT | Register Now |
Join us to see how the simplicity and flexibility of our ITIL-based solution is the right solution for your IT organization. See how Service-now.com is championing a new approach to IT Service Management through modern application development, delivery and pricing. Learn how Service-now.com empowers customers with rapid user adoption, lower costs, faster implementation and IT agility.
Sign up for a one hour live demo and learn how to:
Implement one or all of the ITIL processes including incident, problem, change, configuration, release management and service catalog
Integrate these processes into a configuration management database
Focus on business innovation and value rather than maintenance of complex legacy (client/server) applications and their supporting infrastructure.
Closed Loop Change Management: Practical Tips for Processes, Policies, Roles and Technology
Closed Loop Change Management is designed to orchestrate people, process, and technology through process automation ensuring changes are executed as intended and planned results are achieved. Closed Loop Change Management minimizes the risk associated with changes by providing complete visibility of potential change impact, ensures people execute timely tasks, and provides audit logs of approved and rogue changes.
Learn how other organizations have defined a comprehensive Closed Loop Change Management process including policies, procedures, roles, and tools. During this session, Third Sky, a leading IT Service Management consultant, reviews solutions to common challenges and delivers best practice guidance on how to best implement Closed Loop Change Management in your environment. Process guidance is complemented by a demonstration of Service-now.com, the most innovative IT Service Management solution available in the market today. Service-now.com On Demand IT Service Management software has helped many enterprise IT organizations institute Closed Loop Change Management processes through process-based workflow that leverages the Configuration Management Database (CMDB) and Service Catalog. View Now >
Hear the New itSMF Service Management Champion of the Year
Marc Guy, Service Manager of the UK's Central Office of Information (COI), was awarded the itSMF Service Management Champion of the Year for 2007. The Award recognizes the most outstanding contribution to the Service Management Industry during the year.
Service-now.com and Marc Guy hosted a webinar on how the COI achieved the most coveted award in the IT service management industry. Marc Guy demonstrates the COI Service-now.com application and customizations he made to illustrate how ITIL is implemented in the UK government, the original authors of ITIL. View Now >