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Webinars
Join us to see how the simplicity and flexibility of our ITIL-based solution is the right solution for your IT organization. See how Service-now.com is championing a new approach to IT Service Management through modern application development, delivery and pricing. Learn how Service-now.com empowers customers with rapid user adoption, lower costs, faster implementation and IT agility.
Sign up for a one hour live demo and learn how to:
Implement one or all of the ITIL processes including incident, problem, change, configuration, release management and service catalog
Integrate these processes into a configuration management database
Focus on business innovation and value rather than maintenance of complex legacy (client/server) applications and their supporting infrastructure.
HP Service Desk customer Relief Package
November 20, 2008 10:00 am PDT
Service-now.com has developed a relief package for HP OpenView Service Desk customers that guarantees you will pay less than 80 percent of what you’re currently being charged in maintenance fees alone. Those who have already made the switch are saving millions. We also promise that you’ll cut migration time in half, and you’ll see at least a 40 percent reduction in administrative costs while enjoying functionality that Gartner recently described as the most visionary in ITSM.
Please join Service-now.com as we introduce the HP OpenView Service Desk customer Relief Package and explore how Service-now.com will save you substantial money and time.
Register Now
Upgrading Your ITSM Technology, Break the Nasty Cycle
October 23, 2008 9:00 am PDT
Your IT organization is looking to increase efficiency with better processes and deliver technology that improves services. At status quo, your version of HP, BMC or other legacy application can’t keep pace with your needs. You may be considering an upgrade but the challenges are daunting: all customizations must be re-done, it is expensive, and typically involves frequent delays.
Before throwing good money and great people at technology that can’t keep up with your business, learn how to stop technology being an impediment to success and find out what you really should be focused on: educating your people and improving process.
Please join Service-now.com and Third Sky as we present a more pragmatic option to upgrading your existing technology. View Now >
Closed Loop Change Management: Practical Tips for Processes, Policies, Roles and Technology
Closed Loop Change Management is designed to orchestrate people, process, and technology through process automation ensuring changes are executed as intended and planned results are achieved. Closed Loop Change Management minimizes the risk associated with changes by providing complete visibility of potential change impact, ensures people execute timely tasks, and provides audit logs of approved and rogue changes.
Learn how other organizations have defined a comprehensive Closed Loop Change Management process including policies, procedures, roles, and tools. During this session, Third Sky, a leading IT Service Management consultant, reviews solutions to common challenges and delivers best practice guidance on how to best implement Closed Loop Change Management in your environment. Process guidance is complemented by a demonstration of Service-now.com, the most innovative IT Service Management solution available in the market today. Service-now.com On Demand IT Service Management software has helped many enterprise IT organizations institute Closed Loop Change Management processes through process-based workflow that leverages the Configuration Management Database (CMDB) and Service Catalog. View Now >
Weekly Live Demonstration
| November 18, 2008 | 10:00 am PST | Register Now |
| December 2, 2008 | 10:00 am PST | Register Now |
Sign up for a one hour live demo and learn how to:
Implement one or all of the ITIL processes including incident, problem, change, configuration, release management and service catalog
Integrate these processes into a configuration management database
Focus on business innovation and value rather than maintenance of complex legacy (client/server) applications and their supporting infrastructure.
HP Service Desk customer Relief Package
November 20, 2008 10:00 am PDT
Service-now.com has developed a relief package for HP OpenView Service Desk customers that guarantees you will pay less than 80 percent of what you’re currently being charged in maintenance fees alone. Those who have already made the switch are saving millions. We also promise that you’ll cut migration time in half, and you’ll see at least a 40 percent reduction in administrative costs while enjoying functionality that Gartner recently described as the most visionary in ITSM.
Please join Service-now.com as we introduce the HP OpenView Service Desk customer Relief Package and explore how Service-now.com will save you substantial money and time.
Register Now
Upgrading Your ITSM Technology, Break the Nasty Cycle
October 23, 2008 9:00 am PDT
Your IT organization is looking to increase efficiency with better processes and deliver technology that improves services. At status quo, your version of HP, BMC or other legacy application can’t keep pace with your needs. You may be considering an upgrade but the challenges are daunting: all customizations must be re-done, it is expensive, and typically involves frequent delays.
Before throwing good money and great people at technology that can’t keep up with your business, learn how to stop technology being an impediment to success and find out what you really should be focused on: educating your people and improving process.
Please join Service-now.com and Third Sky as we present a more pragmatic option to upgrading your existing technology. View Now >
Closed Loop Change Management: Practical Tips for Processes, Policies, Roles and Technology
Closed Loop Change Management is designed to orchestrate people, process, and technology through process automation ensuring changes are executed as intended and planned results are achieved. Closed Loop Change Management minimizes the risk associated with changes by providing complete visibility of potential change impact, ensures people execute timely tasks, and provides audit logs of approved and rogue changes.
Learn how other organizations have defined a comprehensive Closed Loop Change Management process including policies, procedures, roles, and tools. During this session, Third Sky, a leading IT Service Management consultant, reviews solutions to common challenges and delivers best practice guidance on how to best implement Closed Loop Change Management in your environment. Process guidance is complemented by a demonstration of Service-now.com, the most innovative IT Service Management solution available in the market today. Service-now.com On Demand IT Service Management software has helped many enterprise IT organizations institute Closed Loop Change Management processes through process-based workflow that leverages the Configuration Management Database (CMDB) and Service Catalog. View Now >
Hear the itSMF Service Management Champion of the Year
Marc Guy, Service Manager of the UK's Central Office of Information (COI), was awarded the itSMF European Service Management Champion of the Year for 2007. The Award recognizes the most outstanding contribution to the Service Management Industry during the year.
Service-now.com and Marc Guy hosted a webinar on how the COI achieved the most coveted award in the IT service management industry. Marc Guy demonstrates the COI Service-now.com application and customizations he made to illustrate how ITIL is implemented in the UK government, the original authors of ITIL. View Now >