Location:
April 8-11, 2008 San Diego, CA
Manchester Grand Hyatt
Welcome to Knowledge08! Come together with other members of the Service-now.com community to learn how to get the most out of your service management platform, provide direct feedback, network with the best customers in the business, and take part in the unveiling of the industry’s most innovative technology. The spark of ingenuity and invention happens here!
Highlights
- Hear from the best in the business - 3 visionary keynotes, 9 customer case study sessions
- Twice as many sessions as last year - 30+ breakouts, 100% new content, 4 unique tracks
- Dedicated additional day for developer & product feedback - 6 Client/Developer Workshops
- Much larger Service-now.com community - 3x customers (150+), 4x managed seats (20,570+)
Only at the Conference!
| Driving Service Management Innovation | ||
| Graphical Workflow | ||
| build graphical process automation, view process stages | ||
| Incident Integrated to Run Book Automation | ||
| diagnostics, automated resolution | ||
| Closed Loop Change Management | ||
| service-oriented Data Center Automation including Virtual Machine provisioning & mgmt | ||
| Service Request & Service Catalog Mgmt | ||
| managed shared services delivered through self-service | ||
| CMDB, Discovery, App Dependency Mapping | ||
| auto-population of CMDB and business services design | ||
| Usability Improved | Shared Services | |
| Grid Editing | HR & Facilities Shared Services | |
| field content changes directly from lists | building a shared services model | |
| Import Sets | Contract Management | |
| importing, staging, mapping external data | financial, SLAs, OLAs enhancements | |
| Subscription-based Notifications | Platform as a Service (PaaS) | |
| notification group subscriptions | building apps using an On Demand platform | |
| View Management | ||
| extended management of views | ||
| Update Set Management | ||
| manage Dev to UAT to Production cycle | ||
| Localization | ||
| multiple languages delivered | ||
View the Knowledge08 Overview Presentation
Registration
Registration Fee- After March 14th - $1095
Online conference registration deadline is March 31st, 2008
Sign up 4 from the same organization and your 5th attendee is free!
Email us with the names of your 4 paid attendees and we'll contact you for information on the 5th member of your group - communications@service-now.com