Location:
Knowledge08
/
Friday, April 11, 2008
Friday, April 11, 2008
Highly interactive client/developer workshops
| Start Time | End Time | Program | ||||
| 8:00 | 8:45 | Transportation to Service-now.com Headquarters in Solana Beach (30 mins) | ||||
| 8:45 | 9:30 | Continental Breakfast | ||||
| 9:30 | 9:45 | Introduction | ||||
| 9:45 | 10:45 | Client/Developer Workshops | ||||
| Closed Loop Change Management | ||||||
| Workflow Automation | ||||||
| Incident and Problem Management | ||||||
| 10:45 | 11:00 | Rotational Break | ||||
| 11:00 | 12:00 | Client/Developer Workshops | ||||
| Discovery and Application Dependency Mapping | ||||||
| Service Level Agreements and Operational Level Agreements | ||||||
| Platform as a Service: Real-time Development of Budgeting Application | ||||||
| 12:00 | 1:00 | Lunch | ||||
| 1:00 | 1:45 | Transportation to Manchester Grand Hyatt | ||||