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Solutions | By Service | Runbook Automation
Imagine the productivity gains you'd see if repetitive, manual tasks were removed from your team's plate. ServiceNow Runbook Automation lets you automate simple processes like password resets as well as complex, multi-system data center tasks like provisioning and configuring virtual machines. Automating these tasks produces extremely fast, predictable results. Just ask our customers.
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The first and only SaaS for IT process orchestration
Runbook Automation is an extension of the graphical workflow technology that is built into all ServiceNow functionality. Any technician with appropriate security access can perform both advanced and routine tasks using push-button automation to resolve incidents or execute change requests. You can even enable technicians to trigger an automated process directly from a ServiceNow social IT chat session.
The best IT thinkers use point-and-click design tools to create complex runbook workflows. They initiate the correct IT processes consistently when needed. They capture and document IT knowledge with every execution, only with ServiceNow Runbook Automation.
Prebuilt process packs make it easy
Rather than building your automation processes from the ground up, take advantage of our prebuilt process packs. Today, we have process packs for automating VMWare and PowerShell management actions, and we're building more all the time. Just drag and drop the workflow components into your process to get a head start.
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