Service-now.com is the pioneer of On Demand IT Service Management. Combining ITIL v3 guidelines with Web 2.0 technology, we offer Software as a Service that is thoroughly modern in its delivery, price, and value. Approachable and attractive, integrated and complete, designed for the Global 2,000.  You've never seen IT management done like this before...

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ITIL v3 + Web 2.0 + SaaS: The Future of ITSM Has Arrived:  

1. Web 2.0

To us, Web 2.0 means usability and simplicity without sacrificing power and flexibility.
> You have to see it to believe it
.

2. Complete and Modular

Nobody has a broader set of applications that can be deployed as needed. A truly integrated suite from a single source, not a cobbled together set of acquisitions or partnerships.

3. Unrivaled Extensibility, Flexibility & Agility

Customize to your heart's content and organizational needs knowing that the automatic upgrades guarantee compatibility going forward.

4. Always on the Current Version

Free, fast, and non-disruptive Upgrades happen three times a year, your cost: zero, your risk: zero, your comfort and satisfaction: extremely high.

5. Integration has never been easier

Our web-native Service Oriented Architecture (SOA) facilitates integrations in days or weeks, not months or never. With built-in integrations to Tivoli, OpenView, LDAP, SMS, SiteMinder, and Oracle Financials and over 20 other technologies you'll get started fast!

6. Scalable

Want to run up to 10,000 concurrently logged in users or more? Nobody does it better (sometimes one size DOES fit all).

7. Security is our prime concern

SAS-70 Data centers, HTTPS, VPN implementations, all to help us sleep at night.

8. Flexible Deployments

Hosted by us, or running in your data center, we are your partner for performance, reliability, and DR

9. Truly Fair Licensing

Pay only for what you need, when you need it. No huge up-front fees, no hidden charges, no maintenance extortion. You will be stunned at the number of features that are included without additional fees.

10. A Real Partnership

Simply, we can't be successful unless you're successful. Our passion just happens to be aligned with your responsibility. Fred Luddy, former CTO of Remedy and Peregrine founded our company knowing there had to be a better way, a way to make IT folks look like heroes in the eyes of their customers.

Service-now.com Application Suite

BY THE NUMBERS

customers

272

end users

3,221,100

successful upgrades

6,188

releases since founded

16

Service-now.com wins SDI 2009 Technology Supplier of the Year Award

Service-now.com Wins Service Desk Institute 2009 IT Service & Support Technology Supplier of the Year Award

Live Demo Webinar

You have to see it to believe it. A guided tour of the application richness Service-now.com has to offer.